Frequently asked questions

  • Super fast - usually 1-2 business days.

  • Changed your mind? No problem - return within 30 days.
    We want you to love your eyewear. If you’re not 100% happy, just return your order within 30 days for a full refund - no questions asked. Just make sure everything is in its original condition: unused, undamaged, and in the original packaging.

  • We don’t do direct swaps (yet). The easiest way: return your item for a refund and place a fresh order for the pair you actually want!

  • We accept a wide range of payment methods - including Visa, Mastercard, Amex, Apple Pay, Google Pay, Klarna and more.

  • Need help with your order? Drop us a line at support@metroeyewear.se— we got you.

  • Good question! We team up with about 400 retailers across the Nordics and Europe who are pros at finding your perfect match. If you’re after prescription frames, check in with your local optician. Resellers