Frequently asked questions
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Super fast - usually 1-2 business days.
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Changed your mind? No problem – return within 14 days of receiving your order.
Sweden: Contact us and we will provide a return shipping label. A return shipping fee of 50 SEK will be deducted from your refund.
Europe (excluding Sweden): Submit a return through our Withdrawal Form and arrange the return shipping yourself. Once approved, we will refund the full order amount (including the original shipping cost).
All returned items must be unused, undamaged, and returned in their original packaging.
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We don’t do direct swaps (yet). The easiest way: return your item for a refund and place a fresh order for the pair you actually want!
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We accept a wide range of payment methods - including Visa, Mastercard, Amex, Apple Pay, Google Pay, Klarna and more.
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Need help with your order? Drop us a line at support@metroeyewear.se— we got you.
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Good question! We team up with about 400 retailers across the Nordics and Europe who are pros at finding your perfect match. If you’re after prescription frames, check in with your local optician. Resellers